Brothers’ Safety, Health, Environment and Quality Policies – (SHEQ)

Brothers Services considers that there are no higher priorities than the health and safety of people and protection of the environment in all areas of our business. Our management and employees demonstrate this commitment through their behaviour. Brothers aim to comply with external regulations and operate ethically and responsibly in all situations.

It is our policy to provide safe and healthy working conditions for everyone employed. We are also committed to responsible product stewardship to ensure that everyone associated with the company is safe when handling or using our products.

Brothers Services are committed to excellence in managing safety, health, environment and quality (SHEQ) in its day-to-day business. We believe in the principle that all incidents and injuries are preventable, and that we can and will achieve our goal of zero incidents so that no one gets hurt.

SHEQ policies and procedures are the responsibility of the Director and are implemented by Brothers’ management with support of the SHEQ functions. The SHEQ department work within the business to ensure that the company has a deliverable policy, manages risk professionally and drives local and regional best practice.

The company has well-established programmes to drive improvement in SHEQ performance, and these include programmes to improve our safety systems and procedures and ensure the behaviours of all our employees are 100% safety focussed. Employees are trained in relevant safety regulations, procedures and the company’s code of conduct. Suppliers are expected to meet minimum standard set by our ethical purchasing policy and our businesses operate using consistent minimum standards set as company.

Standards, procedures and delivery are firmly embedded in company practice by the organisation’s integrated management systems and standards (URS). URS disseminates the companies SHEQ policies, standards and detailed instructions through the intranet, outlining the minimum standards and actions needed to align with, or conform to, management systems such as ISO 9001 (Quality Assurance), ISO 14001 (Environment) and ISO 18001 (Health and Safety).

Environmental Policy Statement

Brothers Services are committed to protecting the environment, both now and for the future.

We have internal regulation to only purchase recycled or paper products from sustainable sources and are updated regularly from studies carried out on the environmental impact of paper products, electric dryers, chemical usage and disposal of chemicals.

We do provide to our operators proper training for the use and disposal of the chemicals and other material. It is our belief that only through education we can guarantee a protected environment for the future generation.


Quality Control Policy Statement

Our Mission is to:

  • Understand our markets and customer needs and expectations and continuously improve our service to facilitate growth.
  • Learn and implement our technology and infrastructure continuously in order that we may offer the latest available solution to meet our customers’ expectations and the ever changing demands of the market place.
  • Provide a cost effective service for our clients with monthly feed back to constantly maximise the value of our service.
  • Ensure that when complaints are received, they are dealt within 24 hours and to eliminate the root cause and prevent recurrence.
  • Maintain a healthy constructive work environment that enables personnel to produce optimal output.

Health and Safety Policy Statement

At Brothers Services, we pride ourselves with our care to Health and Safety, and our target is to provide and maintain a safe and healthy working environment for all our employees and to those who may be affected by our contractual duties.

To ensure our operators bring to site the best of this policy, we provide training and keep them up-to-dated with the latest legislation.


Equal Opportunities Policy Statement

The aim of the Equal Opportunities Policy is to ensure that no present or future employees or job applicant receives less favourable treatment on the grounds of race, colour, religion, ethnic, nationality, sex, marital status, sexuality, disability or is disadvantaged by any conditions or requirement which cannot be shown to be necessary.


Confidentiality Policy Statement

The Human Rights Act 1998 guarantees respect for a person’s private and family life, home, work and correspondence. The Data Protection Act 1998 (DPA) concerns personal information, which includes facts and opinions about an individual, which might identify them.

Brothers Services Group as an organisation is registered with the ICO as we hold and process information about our clients, employees or suppliers, so we are legally obliged to protect that information.

As part of Brothers’ commitment to this Policy we ask our staff before undertaken a particular job to sign a Confidentiality Agreement. Brothers Services Ltd provides full copies of all policies at the start of a new contract.


Terms and Conditions

Click here to see our full Terms and Conditions.