Brothers’ Vision – “To sustain profitable growth by providing total customer satisfaction”

The Beginning

Established in 2003, Brothers Services have enjoyed continuous growth over the past
9 years. Operating predominately in London and the South of England, the company provides a diverse range of cleaning, facilities and maintenance services.
Brothers began trading at the end of 2003 providing cleaning services to Landlords in Dorset. End-of-tenancy cleaning, removal and repair services was the core of the business and following expansion into the student accommodation market in 2005 the business grew and soon Brothers were maintaining over a thousand properties on an annual basis.

Growth

In 2007, following the collapse of the property market, Brothers realised that to ensure the continuous and sustainable growth of the business there was a need to expand their service cleaning provision capability.

To accomplish this, Brothers started the Office Cleaning Division achieving great results with over one hundred offices around Hampshire, Wiltshire and Dorset cleaned on a daily basis. Brothers also expanded into other areas such as builders /sparkle cleans and commercial kitchen cleaning to become one of the main providers in the London, Southampton and Bournemouth working with many major building contractors and blue chip clients

Expansion

To identify further growth opportunities, a strategic plan was developed, to target areas where Brothers could supply additional services which would add value to the client proposition. The facilities and Maintenance division was created in 2009 when Brothers spotted an opportunity to carry on the service once the project was finished.
We are now one of the fastest growing facilities, cleaning and maintenance company’s in London and the South of England offering services to Residential and Commercial sites across a wide range of business sectors.

 

Standards

In early 2010, Brothers started having the support from Business Link to understand the best accreditations that would enhance our operation and therefore add more value to our client base.
In February 2011, Brothers managed to achieve ISO 9001ISO 14001 and OHSAS 18001.
Today, Brothers are investing on more staff training and gaining new markets such as London where we already have a good presence.

 

The Future

Brothers Services are looking to further enhance their position in London by looking at a variety of initiatives which will increase market presence and lead to continued success:
  • Some of the areas being considered are:
  • Partnership arrangements
  • Attaining selection on preferred supplier lists
  • Provision of further maintenance services
  • Specialised cleaning services
  • Facilities consultancy